Docs/Server Setup/Tickets

Server Setup

Tickets

Private support channels for reports, appeals, and applications.

Tickets are a Premium feature.

Overview

Create panels members click to open private ticket channels. Staff claim, close, and transcript tickets from Discord or the dashboard.

  1. 1

    Create a panel

    Define categories (support, report, appeal) and the channel where the panel posts.

  2. 2

    Set staff roles

    Only ticket staff should see open tickets.

  3. 3

    Publish

    Post the panel and test opening/closing a ticket.

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