Docs/Resources/Common Issues

Resources

Common Issues

Fixes for the problems we see most often.

Bot not responding

  • Confirm the prefix is , (or your custom prefix).
  • Check channel permissions for View Channel, Send Messages, Embed Links.
  • Verify Deelo is online on /status.

Cannot ban / mute / assign roles

  • Deelo’s highest role must be above the target member’s highest role.
  • The bot needs the matching Discord permission (Ban Members, etc.).
  • You cannot moderate server owners or roles equal/above Deelo.

Music will not play

  • Join a voice channel first.
  • Grant Connect + Speak in that channel.
  • Try a different query or URL if a source fails.

Still stuck? Join the support Discord from /support.