Resources
Common Issues
Fixes for the problems we see most often.
Bot not responding
- Confirm the prefix is
,(or your custom prefix). - Check channel permissions for View Channel, Send Messages, Embed Links.
- Verify Deelo is online on /status.
Cannot ban / mute / assign roles
- Deelo’s highest role must be above the target member’s highest role.
- The bot needs the matching Discord permission (Ban Members, etc.).
- You cannot moderate server owners or roles equal/above Deelo.
Music will not play
- Join a voice channel first.
- Grant Connect + Speak in that channel.
- Try a different query or URL if a source fails.
Still stuck? Join the support Discord from /support.